User story - Haydon Accountancy Services
"It makes a real difference to cashflow to have payments settle into our own accounts in seconds rather than typically having to wait days as with other providers."
Jack Bowden
Principal Accountant, Haydon Accountancy Services
Company intro
Haydon Accountancy Services is a young and growing accountancy firm based in North Tyneside, North East England. With a customer centric approach, Haydon Accountancy Services offer a range of accounting and bookkeeping services.
Key benefits
- Saves time chasing payments
- Improved cashflow
- Instant notifications
Challenge
Late payments is a pain points for the majority of companies and things are only made worse when there is no one to take care of it. Finding an easy-to-use and fast payment solution is difficult, but can be a key driver behind the success of any company.
"As we grow the most difficult challenge for me is balancing my time between my day-to-day duties representing our clients but also looking after our own business interests. Payments wise it’s difficult to find the time to check up on the status of invoices after we’ve issued them."
Solution
Haydon Accountancy Services chose Crezco because of its account-to-account payment solution. Crezco automatically adds payment links directly to Haydon Accountancy Services' invoices providing an instant checkout solution to their clients and reconciling all those paid as "paid".
"Making it as simple as possible for our clients to pay one-off invoices really helps save me time chasing payments that would have otherwise required sending a reminder out. The fact that it costs us nothing makes it a no-brainer."
With the use of open banking, Crezco provides free and secure account-to-account payments. Haydon Accountancy Services customers don’t need to share their debit card or their bank account details online, leaving them subject to identify theft and fraud. With Crezco they are securely re-directed to their bank account to authorise the payment via strong customer authentication.
Results
Haydon Accountancy Services now collect payments instantly online with no fees. By providing their customers with a more convenient checkout, they are now spending significantly less time chasing payments leaving those at Haydon Accountancy Services to focus on building their core business, which is looking after their clients.
With this partnership, Haydon Accountancy Services join thousands of companies using Crezco to improve their payments collection solution at no extra cost.
Next step
Haydon Accountancy Services continues to expand their business while staying close to their clients and their core values.
"We’re hoping to continue to grow and increase staff numbers accordingly. We’d also like to be in the position to buy a new office in the next few years, but our main goal is to find the balance to continue to provide the same level of personal service that’s helped us grow to this point over the last five years."
